Frequently Asked
Questions
Everything you need to know about airport lounge access, card eligibility, and maximizing your travel benefits.
The Entry Process
Locate Lounge
Find the lounge in your specific terminal using our directory.
Show Credentials
Present your card, boarding pass, and government ID.
Card Swipe
Staff will verify your eligibility via a small verification transaction.
Relax & Enjoy
Once authorized, enjoy buffet, Wi-Fi, and comfort.
Note: Some banks require an active PIN or OTP verification for the nominal ₹2 verification charge.
Common Inquiries
What if my card doesn't have lounge access?
If your card doesn't offer lounge access, you can purchase lounge passes directly from lounge operators, use programs like Priority Pass, or consider upgrading to a premium card that includes lounge benefits.
Why do terms vary between banks and airports?
Lounge access terms vary because each bank negotiates separate agreements with lounge operators. Factors like card type, spending patterns, and airport traffic influence these terms.
Do debit cards also get lounge access?
Yes, many premium debit cards from major banks offer lounge access. However, the terms are usually more restrictive than credit cards and may require maintaining higher account balances.
Is the information always accurate?
We update our database regularly with information from banks and user reports. However, lounge access terms can change, so we recommend verifying with your bank before travel.
Can I bring guests to the lounge?
Guest policies vary by card and lounge. Most premium cards allow 1-2 guests free, while others may charge per guest. Check your card's specific terms for details.
Arrive Early
Lounges get busy during peak evening hours (6PM - 10PM).
Carry Physical Card
Digital card copies are often not accepted at reception.
Check Validity
Ensure your card has at least 3 months validity remaining.
Still looking for answers?
Our travel experts are ready to assist you with specific card queries or lounge details.